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A phone that answers itself, and knows when to pass you the call.
Voice AI picks up your business line, answers from your products and policies, texts back anyone it misses and hands the call to a person when it should.
- 09:12, answered by AIAsked about opening hours. Resolved.
- 11:47, missedText sent: "Sorry we missed you, how can we help?"
- 14:05, handed to staffCaller asked for a person. Transferred.
- 18:30, voicemailTranscript sent to inbox.
Illustration of the product, with sample data.
Missed calls are missed customers.
Busy hands
When you are with a customer, the phone rings out.
After hours
People call in the evening and hear a voicemail greeting from years ago.
No follow up
Missed numbers sit in the call log and are never called back.
How it works
Connect a number
Use a Twilio number, or forward your existing line to one.
Teach it your business
It uses the same products and policies as your AI Sales Agent.
Choose when to hand over
Set rules for transferring to a person or taking a message.
What it does
- Answers calls
- Natural conversation that answers common questions.
- Missed call text back
- Anyone who cannot get through gets a text so the conversation continues.
- Voicemail
- Messages are transcribed and sent to your inbox.
- Hands over
- Transfers to a person when the caller asks or your rules say so.
Best sellerFree forever, no monthly fee
Works with the AI Sales Agent
Voice AI answers from the same products and policies you taught the AI Sales Agent, so callers and chatters get the same answers.
- One set of products and policies for chat and phone
- Missed callers can carry on by text
- Voicemails land in the same inbox
Connects to
Channels and tools it connects to. Items marked coming soon are not yet available.
- TwilioPhone numbers and calling
- Website and Social InboxVoicemails and texts
- Cygnoverse CRMCalls on the customer timeline
Pricing
US$20 per month on its own, or included in every package. AI credit is separate and usage based.
See all pricing| Voice AI on its own | US$20 | per month |
|---|---|---|
| In a package | Included | Starter US$80, Unlimited US$295 or Agency Pro US$499 per month |
| AI Sales Agent | Free | forever, no monthly fee |
| AI use | AI credit | US$0.05 to US$0.10 per AI reply, itemised, never expires |
| AI call usage | AI credit | rates are shown in the app before you switch it on |
| Phone number and call minutes | Twilio | charges for numbers and minutes may apply |
- 7 day free trial on every package
- Typed staff replies are always free
Voice AI questions
Do I need a new phone number?
You need a Twilio number. You can forward your existing number to it.
Will callers know it is an AI?
Yes. We recommend the agent introduces itself as an AI assistant, and you can change the wording.
Can it take bookings?
It can answer questions and take messages, and hand the caller to a person for anything it cannot do.
Start with the free AI Sales Agent, add this when you are ready.
Free forever, no monthly fee. US$5 of free AI credit to try it, then US$0.05 to US$0.10 per AI reply from credit that never expires. Voice AI is US$20 per month on its own, or in every package with a 7 day free trial.